Quite simply both. Pro ACTIVE and ACTIVE+ are benefit products, and while they can be combined with the assessment as an employment pre-screening tool, they are meant for benefit product users to have a plan to spend their benefit dollars in the most effective way possible for their unique situation. Rather than pressuring the employer to buy a package EAP or other solution for every member of their team, the employer can opt for this program, and Ahero will curate the other solutions for each team member on an 'as needed' basis. The Re ACTIVE program is a disability product, offering a very unique and extensively tested set of 60+ interdisciplinary treatment algorithms that can be used to improve the access and quality of care a patient on either LTD or STD may have.

Ahero is currently working with a number of insurers in the accident benefits space, having ACTIVE recommended, approved and utilized by IE examiners and insurance adjusters. The appeal of the ACTIVE assessment and treatment programs to Insurers is that it is data-driven and transparent. Our solutions help insurers as they contract and license within their preferred provider network to help align health care teams, set cost effective treatment programs, and ultimately save time and money.

Ahero opens the bottleneck between allied health providers, doctors and insurers by assisting with the paperwork and intimidating administration that can hold back active involvement. Our network currently links family physicians, orthopaedic surgeons, anesthesia (pain specialty), physiatry, neurology, plastic surgery, dermatology, occupational health, nurse practitioners, and a suite of allied health professionals including chiropractic, physiotherapy, registered massage therapy, psychotherapy, social workers, registered dieticians, and psychologists.

We do our best NOT to change the technology used in your office, or across your network. We strive to ensure case managers, nurses and financial administration teams have a seamless and straight-forward experience working with us. Our rates and programs are defined, each submission for care comes with exceptionally clear and data-driven reporting to back up the treatment request, and for incidences where we have a pre-disability claim baseline, we can often offer a prognosis for recovery. Organizations can streamline their benefit and disability products to dealing with just provider for both.

We are not a disability management program as much as a patient journey program. We are happy and able to give seniors and those in rural or underserviced areas access to our assessment and care coordination teams. We offer digital therapeutics and telehealth services across Ontario and are continually adding to our network of affiliate providers, but obviously we are constrained by the local resources available in each region.

Yes. Ahero can help open service bottlenecks for your teams today by giving them access to our network of doctors and allied health clinics, and your existing teams can use our assessment tools and reports to inform treatment program decisions. You will soon be able to license our app and have it help seamlessly connect your care network.

Yes. Our platform and organization are facilitators. If you have specific suppliers and apps you like to use, we can work with them (provided they are willing to work with us). If you have suppliers for programs like home monitoring, medication distribution, occupational health and in-home physiotherapy, we can work with them and/or integrate into your preferred provider network.

Yes. We can use our platform to integrate with your apps to support a number of features like appointment confirmation and coordination, online intake forms, and offering specific telehealth solutions. Our development team can help integrate specific features as needed.

No. The technology powers the program for us, and it can help your organization, but it is not necessary. If you have a client who has come under our care because their physician is part of our network, or they have invested in our program, we can connect using your established infrastructure as required.

We currently charge posted rates for each provider we work with, as well as a small additional fee for care coordination. For disability patients, we do not (at this time) standardize care through set value-based contracts as we do not believe they are always the most cost-effective for the client or the patient. We are certainly open to care contracts and licensing our technology to support existing employers and networks, charging a license fee for the technology and assessment, and a small premium for care coordination through our platform and network. Contact us should you wish to discuss this option further.

While we have financing partners who may be willing to do that for you, Ahero does NOT protect accounts. We charge our clients either before booking appointments and/or receiving products, or as the service is completed. We do not carry accounts because (a) Ahero is NOT a bank and we want to focus on delivering the best possible product, and (b) we believe strongly that partners with solid balance sheets are partners committed to building long-term value for all stakeholders.